{"id":167764,"date":"2022-06-29T11:55:50","date_gmt":"2022-06-29T11:55:50","guid":{"rendered":"https:\/\/www.supermemo.com\/?page_id=167764"},"modified":"2026-09-30T13:11:54","modified_gmt":"2026-09-30T13:11:54","slug":"terms-of-use-of-the-supermemo-com-service","status":"publish","type":"page","link":"https:\/\/www.supermemo.com\/en\/terms-of-use-of-the-supermemo-com-service","title":{"rendered":"Terms of use of the SuperMemo.com Service"},"content":{"rendered":"<div class=\"container\"><div class=\"row\"><div class=\"col-md-10 col-lg-12 mx-auto c-my-6\"><div class=\"entry-content\">\n<h1 class=\"wp-block-heading\">Terms of use of the SuperMemo.com Service<\/h1>\n\n<p class=\"wp-block-paragraph\">Thank you for choosing SuperMemo. We invite you to read the terms and conditions for using our Service.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00a7 1. Definitions<\/h3>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>SuperMemo<\/strong> \u2013 the company SuperMemo World sp. z o.o., with its registered office at: ul. D\u0105browskiego 77A, 60-529 Pozna\u0144, Poland, entered into the Register of Entrepreneurs kept by the District Court Pozna\u0144 \u2013 Nowe Miasto and Wilda in Pozna\u0144, 8th Commercial Division of the National Court Register under KRS number 0000027598, NIP (Tax Identification Number): 782-22-16-681, share capital: PLN 70,000.00.<\/li>\n\n\n\n<li><strong>Service<\/strong> \u2013 the SuperMemo.com website managed by SuperMemo, available at <a href=\"https:\/\/www.google.com\/search?q=https%3A%2F%2Fwww.supermemo.com\" target=\"_blank\" rel=\"noopener\">www.supermemo.com<\/a> (hereinafter: Website), and associated applications listed at <a href=\"https:\/\/www.supermemo.com\/en\/app\">https:\/\/www.supermemo.com\/en\/app<\/a> (hereinafter: Applications), made available to Users under the terms set forth in these Terms of Service (hereinafter: Terms).<\/li>\n\n\n\n<li><strong>User<\/strong> \u2013 a person registered in the Service using it via an Account.<\/li>\n\n\n\n<li><strong>Account<\/strong> \u2013 a User profile created during registration in the Service, intended for use by one person.<\/li>\n\n\n\n<li><strong>Courses<\/strong> \u2013 all educational materials contained in the Service, divided into Free Courses and Paid Courses.<\/li>\n\n\n\n<li><strong>Private Courses<\/strong> \u2013 courses created by Users for their own needs or shared with other Users under the terms governed by these Terms.<\/li>\n\n\n\n<li><strong>Services<\/strong> \u2013 all services provided by SuperMemo within the Service, divided into Free Services and Paid Services.<\/li>\n\n\n\n<li><strong>Free Version<\/strong> \u2013 the scope of Free Services available in the Service without charge, allowing learning subject to restrictions (hereinafter: Limits), under the terms set forth in \u00a7 4 Section A of the Terms.<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">\u00a7 2. Use of the Service<\/h3>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Use of the Service and its functionalities, as well as downloading Applications, is possible provided that a device connected to the Internet and equipped with a web browser is used, subject to Section 7 below.<\/li>\n\n\n\n<li><strong>Registration.<\/strong> Using the Service and providing the required information in the registration form is completely voluntary. Registration in the Service is free of charge. By registering, the User confirms that they have read the Terms and agree to all its provisions. The User has the right to use the Service in accordance with these Terms and applicable laws in Poland. Personal data acquired by SuperMemo during registration is covered by the Personal Data Protection Policy. Detailed information on this subject can be found in the Privacy Policy.<\/li>\n\n\n\n<li><strong>Learning.<\/strong> Learning in the Service is personalized. This means that the learning process and progress tracking are assigned to a single person, identified by the system via the Account. Services provided to the User cannot be transferred to third parties.<\/li>\n\n\n\n<li><strong>Content.<\/strong> All materials contained in the Service are subject to copyright and are protected under the Act of February 4, 1994, on Copyright and Related Rights (Journal of Laws of 1994, No. 24, item 83, as amended).<\/li>\n\n\n\n<li>Technical and marketing messages may be displayed to the User of the Service.<\/li>\n\n\n\n<li><strong>Children.<\/strong> SuperMemo does not collect personal data of children and minors. A parent or legal guardian may make a course on SuperMemo.com available to a child or minor, but must provide their own details when creating the account. If an account is created by a child or minor, it must be done solely with the consent and details of a parent or legal guardian.<\/li>\n\n\n\n<li><strong>Technical Requirements.<\/strong> SuperMemo makes every effort, but does not guarantee, that the Service will work on all types of devices, web browsers, and operating systems.<\/li>\n\n\n\n<li>Currently supported systems are available at: <a href=\"https:\/\/www.supermemo.com\/en\/faq\/on-what-devices-can-i-use-supermemo\"> https:\/\/www.supermemo.com\/en\/faq\/on-what-devices-can-i-use-supermemo<\/a><\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">\u00a7 3. Terms of Service Provision<\/h3>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>As part of the Service, SuperMemo provides free and paid Services and Courses. These may also be offered, transferred, or sold through authorized intermediaries, including App Store, for example.<\/li>\n\n\n\n<li>Prices of Paid Services and Courses may vary by country depending on local taxes, foreign exchange rates, or other factors. Exact prices and currency options are available in the Service&#8217;s Course catalog.<\/li>\n\n\n\n<li>When purchasing a Service or Course for a limited time, SuperMemo guarantees the User access to the Service, Service feature, or Course for that duration.<\/li>\n\n\n\n<li>When purchasing a Course for an unlimited period of time:\n<ul class=\"wp-block-list\">\n<li><strong>a.<\/strong> SuperMemo guarantees the User time-unlimited access to the Course downloaded in the Applications in the version current as of the date of purchase, including updates thereto, subject to \u00a7 7 Section 2 of the Terms;<\/li>\n\n\n\n<li><strong>b.<\/strong> SuperMemo provides the User with free access to the Course on the Website, including learning capability and progress synchronization between Applications, but does not guarantee that this Website access will be provided for an unlimited time. In such a case, access to the Course on the Website is governed by \u00a7 4 Section A of the Terms.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">\u00a7 4. Types of Provided Services<\/h3>\n\n<h4 class=\"wp-block-heading\">A. Free Services and Courses<\/h4>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>The User may use Free Services and Courses in the Service without incurring fees.<\/li>\n\n\n\n<li>Under the Free Version, the User can learn in the Service subject to Limits, such as the amount of new material or repetitions available in a given period, study time, or access to selected features. Once the Limits are reached, the User may resume learning after they renew or after purchasing paid access.<\/li>\n\n\n\n<li>SuperMemo may modify Limits at its discretion, including changing their type and threshold, introducing new Limits, or eliminating existing ones. Modification of Limits does not constitute an amendment to the Terms and becomes effective upon implementation in the Service. Changing Limits does not affect access for Users using Subscriptions or Services and Courses purchased as one-off transactions.<\/li>\n\n\n\n<li>Free Services and Courses in the Service may be accompanied by advertisements.<\/li>\n\n\n\n<li>SuperMemo may at any time, without prior notice and at its sole discretion, change the mode, scope, and Limits of making Free Services and Courses available in the Service, including discontinuing them altogether; the User shall not be entitled to claim compensation for any damages incurred due to such restriction or termination of access.<\/li>\n<\/ol>\n\n<h4 class=\"wp-block-heading\">B. Paid Services and Courses (One-Off Transactions)<\/h4>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>The Service allows for purchasing time-limited or time-unlimited access to selected Services and Courses via one-off transactions.<\/li>\n<\/ol>\n\n<h4 class=\"wp-block-heading\">C. Auto-Renewing Subscription and Trial Period<\/h4>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>The User can access Paid Services and Paid Courses under an auto-renewing subscription model on a monthly or annual billing cycle (hereinafter: Subscription).<\/li>\n\n\n\n<li>The Subscription gives the User access to all Courses included in the Subscription, marked in the catalog as &#8220;Premium&#8221;.<\/li>\n\n\n\n<li>Purchasing a Subscription constitutes entering into a fixed-term contract, with the minimum commitment period being one billing cycle.<\/li>\n\n\n\n<li>The initial period of a monthly or annual Subscription (hereinafter: Trial Period) may be free depending on current offers. Entering payment details required for charging after the Trial Period expires is a necessary condition to start a Trial Period.<\/li>\n\n\n\n<li>SuperMemo may determine a User&#8217;s eligibility for a Trial Period at its sole discretion, as well as withdraw or modify it at any time without prior notice and without liability, to the maximum extent permitted by law.<\/li>\n\n\n\n<li>The Subscription fee is charged per billing cycle, with the cycle commencing on the date of purchase or, if a Trial Period is used, immediately upon its completion. Subscription access fees are collected automatically.<\/li>\n\n\n\n<li>Subscriptions can be canceled at least 24 hours before the end of the current billing cycle or Trial Period. Otherwise, the Subscription will automatically renew for the next billing cycle, and the User will be charged the renewal fee. To cancel a Subscription purchased through intermediaries (such as App Store or PayPal), the User must use the cancellation mechanisms provided by those intermediaries.<\/li>\n\n\n\n<li>Upon Subscription expiration (including cancellation during a Trial Period), the User loses access to Services and Courses included in the Subscription beyond the Free Version scope (such as access to repetitions), unless such access stems from other completed transactions. The User retains the ability to use the Free Version under the Limits governed by \u00a7 4 Section A of the Terms.<\/li>\n\n\n\n<li>SuperMemo may change the Subscription price at any time. Price changes apply to unpaid billing cycles and take effect at the start of the next cycle following the change date. SuperMemo will notify the User of such changes, giving them the option to cancel the Subscription.<\/li>\n<\/ol>\n\n<h4 class=\"wp-block-heading\">D. Private Courses<\/h4>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>SuperMemo allows Users to create Private Courses and learn with them under the Free Services of the Service.<\/li>\n\n\n\n<li>The User creating a Private Course (hereinafter: Author) agrees to comply with the Act of February 4, 1994, on Copyright and Related Rights (Journal of Laws of 1994, No. 24, item 83, as amended), and specifically undertakes not to post content violating third-party rights.<\/li>\n\n\n\n<li>The Author retains full copyright to their created Private Course. These rights are not transferred to SuperMemo.<\/li>\n\n\n\n<li>By publishing a Private Course, the Author grants permission for its free, perpetual sharing with other Users of the Service.<\/li>\n\n\n\n<li>Creating or publishing content in the Service with the following characteristics is strictly prohibited:\n<ul class=\"wp-block-list\">\n<li><strong>a.<\/strong> illegal, specifically including pornographic or racist material,<\/li>\n\n\n\n<li><strong>b.<\/strong> damaging to the reputation of third parties or SuperMemo,<\/li>\n\n\n\n<li><strong>c.<\/strong> contrary to good morals, vulgar, or offensive,<\/li>\n\n\n\n<li><strong>d.<\/strong> commercial or promotional in nature,<\/li>\n\n\n\n<li><strong>e.<\/strong> false or misleading,<\/li>\n\n\n\n<li><strong>f.<\/strong> outdated.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>SuperMemo may block access to or remove a Private Course from the Service if it suspects that publishing and sharing its content violates the law, these Terms, or third-party rights.<\/li>\n\n\n\n<li>SuperMemo may change the category assigned to a published Private Course by the Author.<\/li>\n\n\n\n<li>SuperMemo is not involved in the creation of Private Courses and assumes no responsibility for the accuracy or reliability of information provided by Authors. SuperMemo provides no support regarding Private Course content and merely supplies the technical infrastructure required for creating and sharing them.<\/li>\n\n\n\n<li>By publishing a Private Course and enabling access for other Users, the Author represents that they are the author of the material, assumes full legal responsibility for it, and consents to making the Private Course available to other Users in all versions and formats, including via potential partners of the Service. This consent is perpetual and cannot be revoked regarding Users who began using the Private Course while it was publicly available.<\/li>\n\n\n\n<li>In the event of third-party claims against SuperMemo regarding rights to Private Course content, the User who made the Private Course available undertakes to indemnify and hold SuperMemo harmless from all liability and cover all associated costs, including damages and legal fees incurred.<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">\u00a7 5. Payments and Billing Forms<\/h3>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Fees for access to Services and Courses in the Service can be paid via electronic payment methods.<\/li>\n\n\n\n<li>In special cases, the agreement for paid access is concluded by activating an access code distributed by SuperMemo or authorized distributors.<\/li>\n\n\n\n<li>For payment processing, SuperMemo relies on third-party payment providers who may set their own payment terms.<\/li>\n\n\n\n<li>The agreement for paid access is concluded upon placing the order and completing payment.<\/li>\n\n\n\n<li>Access to Paid Services or Courses begins upon:\n<ul class=\"wp-block-list\">\n<li><strong>a.<\/strong> confirmation of payment within the Service,<\/li>\n\n\n\n<li><strong>b.<\/strong> activation of an access code.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>SuperMemo is not responsible for payment processing issues originating on the side of third parties (e.g., banks, intermediaries).<\/li>\n\n\n\n<li>Termination of the agreement for reasons attributable to the User before the expiration of the purchased period will not entitle the User to a refund.<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">\u00a7 6. User Rights and Obligations<\/h3>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>The User has no right to reproduce, modify, distribute, rent, lease, compile, decompile, adapt, or translate the Service, its offered Services, Courses, or Private Courses.<\/li>\n\n\n\n<li>The User agrees to use the Account in accordance with applicable Polish law, social norms, and these Terms, specifically committing to:\n<ul class=\"wp-block-list\">\n<li><strong>a.<\/strong> act in a manner that does not infringe upon the rights of SuperMemo or third parties,<\/li>\n\n\n\n<li><strong>b.<\/strong> refrain from activities aimed at hindering or disrupting the operation of the Service,<\/li>\n\n\n\n<li><strong>c.<\/strong> not transfer the right to use the Account to third parties.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Deletion of Personal Data.<\/strong> A request by the User to delete personal data provided in the registration form will result in Account deletion as described in Section 4 below.<\/li>\n\n\n\n<li><strong>Account Deletion.<\/strong> The User may delete their Account at any time through the relevant option upon logging in.<\/li>\n\n\n\n<li>Account deletion is permanent and irreversible. Deleting an Account does not automatically remove previously published Private Courses. Removing public access to a Private Course can only be performed from an active Author Account.<\/li>\n\n\n\n<li>The User understands and agrees that using the Service is at their own risk.<\/li>\n\n\n\n<li>The User is responsible for running their own antivirus software and configuring their IT systems, software, mobile devices, and platform appropriately to access SuperMemo services.<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">\u00a7 7. SuperMemo Liability<\/h3>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>SuperMemo makes every effort to ensure the content provided to the User is accurate, complete, up-to-date, and free of defects, but does not guarantee it. The User may submit feedback regarding the Service using the contact channels specified in \u00a7 9. Evaluating claims and deciding on changes rests solely with SuperMemo.<\/li>\n\n\n\n<li>SuperMemo endeavors to maintain compatibility across a wide range of devices and operating systems, but does not guarantee functionality or update availability for every device\/OS combination. SuperMemo is not liable if Applications or the Website cease functioning due to external reasons, such as OS updates, changing technical requirements from partners\/intermediaries (e.g., Apple, Google, Microsoft, Facebook), or blocked\/restricted updates by platform channels.<\/li>\n\n\n\n<li>SuperMemo does not guarantee that the Service, Services, and Courses will always be available, uninterrupted, or error-free. Access may be slow, limited, or suspended due to high traffic, system upgrades, or scheduled\/unscheduled maintenance.<\/li>\n\n\n\n<li>SuperMemo will notify Users in advance of scheduled maintenance periods whose duration could significantly impact Service usage.<\/li>\n\n\n\n<li>SuperMemo may modify features and content, or suspend, withdraw, or limit access to parts or all of the Service, Services, or Courses. In particular, SuperMemo reserves the right to expand or limit services included in Subscriptions (e.g., AI-powered features). If such changes significantly reduce functionality (such as removing a core feature previously implied as permanent), SuperMemo will notify paying Users in advance via email, site announcement, or Account message, stating the reason.<\/li>\n\n\n\n<li>To the maximum extent permitted by applicable law, SuperMemo shall not be liable for:\n<ul class=\"wp-block-list\">\n<li><strong>a.<\/strong> indirect damages,<\/li>\n\n\n\n<li><strong>b.<\/strong> loss of use, data, business, or profits (whether direct or indirect), arising out of or related to the use or inability to use the Service, regardless of legal theory and whether SuperMemo was advised of the possibility of such damages.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>For Users who are business entities (B2B), SuperMemo&#8217;s total aggregate liability for all claims related to the Service is capped at the amount paid by the User to SuperMemo in the 12 months preceding the claim.<\/li>\n\n\n\n<li>SuperMemo is not liable for the User&#8217;s expected educational outcomes or learning efficiency resulting from the use of the Service.<\/li>\n\n\n\n<li>SuperMemo reserves the right to cease service provision, block, or delete the Account of any User violating these Terms.<\/li>\n\n\n\n<li>Personal data is protected in accordance with the Privacy Policy at <a href=\"https:\/\/www.supermemo.com\/en\/privacy-policy\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.supermemo.com\/en\/privacy-policy<\/a>.<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">\u00a7 8. Statutory Right of Withdrawal and Complaints<\/h3>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>A consumer User (or a sole trader acting with consumer rights) who gives explicit consent to begin the performance of Services \/ delivery of Courses before the expiry of the statutory withdrawal period, and acknowledges losing the right to withdraw once performance begins, forfeits their right of withdrawal from a distance contract.<\/li>\n\n\n\n<li>Specifically, if the User requested immediate access to a Course or Service (before the 14-day withdrawal period expires) and confirmed being informed about losing the withdrawal right, they cannot exercise the right of withdrawal once access is provided or performance begins.<\/li>\n\n\n\n<li>For consumer Users, SuperMemo is liable for physical and legal defects under statutory warranty rules (Polish Civil Code).<\/li>\n\n\n\n<li>Statutory warranty provisions are entirely excluded for transactions between business entities (B2B).<\/li>\n\n\n\n<li>For faster complaint processing, SuperMemo recommends submitting complaints in writing via the channels listed in \u00a7 9.<\/li>\n\n\n\n<li>Complaints will be reviewed within 14 days of receipt by SuperMemo.<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">\u00a7 9. Contact<\/h3>\n\n<p class=\"wp-block-paragraph\">Users can contact SuperMemo via the contact form on the website at <a href=\"https:\/\/www.supermemo.com\/en\/contact\" target=\"_blank\" rel=\"noreferrer noopener\"> www.supermemo.com\/en\/contact<\/a> or by email at support@supermemo.com.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00a7 10. Final Provisions<\/h3>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>These Terms of Service are governed by and construed in accordance with Polish law.<\/li>\n\n\n\n<li>SuperMemo may update these Terms from time to time. In the case of material changes, SuperMemo will notify Users clearly and appropriately (e.g., via a prominent notice in the Service or via email). Where required by the Terms, advance notice will be given, and continued use of the Service following modifications indicates acceptance of the updated Terms. Users who do not agree to the updated Terms may terminate the Agreement by deleting their account as outlined in \u00a7 6.4.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> September 29, 2026.<\/p>\n\n<p class=\"wp-block-paragraph\">Thank you for reading the SuperMemo.com Terms of Service. We hope you enjoy our services! If you have any questions, please reach out to us at: support@supermemo.com.<\/p>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.supermemo.com\/en\/terms-of-use-of-the-supermemo-com-service-old-260928\">Archived version of the Terms and Conditions<\/a><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-167764","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms of use of the SuperMemo.com Service - SuperMemo<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of use of the SuperMemo.com Service - 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