{"id":139544,"date":"2025-06-03T12:39:47","date_gmt":"2025-06-03T12:39:47","guid":{"rendered":"https:\/\/www.supermemo.com\/?post_type=faq&#038;p=139544"},"modified":"2025-06-24T10:21:22","modified_gmt":"2025-06-24T10:21:22","slug":"what-to-do-if-recordings-or-texts-in-courses-differ-across-platforms","status":"publish","type":"faq","link":"https:\/\/www.supermemo.com\/en\/faq\/what-to-do-if-recordings-or-texts-in-courses-differ-across-platforms","title":{"rendered":"What to do if recordings and\/or texts in courses differ across platforms?"},"content":{"rendered":"<div class=\"container\"><div class=\"row\"><div class=\"col-md-10 col-lg-9 col-xl-8 mx-auto\"><div class=\"entry-content\">\n<p class=\"wp-block-paragraph\">Are you studying on multiple devices simultaneously (e.g., a smartphone and a laptop) and have noticed that the recordings and\/or texts differ between them? To resolve this issue, you need to clear the cache of the mobile app and\/or your browser.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>How to do it?<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Browser cache clearing instructions:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.google.com\/accounts\/answer\/32050?hl=en&amp;co=GENIE.Platform%3DDesktop\">Chrome<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/microsoft-edge\/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4\">Edge<\/a><\/li>\n\n\n\n<li><a class=\"\" href=\"https:\/\/support.apple.com\/en-us\/HT201265\">Safari<\/a> (also for the iOS app)<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">If you&#8217;re using another browser, you can find cache-clearing instructions on its official website.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Cache clearing instructions for the Android app:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Open Settings:<\/strong> Go to your phone&#8217;s settings.<\/li>\n\n\n\n<li><strong>Find Apps:<\/strong> Navigate to the &#8220;Apps&#8221; or &#8220;App Management&#8221; section.<\/li>\n\n\n\n<li><strong>Select the App:<\/strong> Find and select the specific app whose cache you want to clear.<\/li>\n\n\n\n<li><strong>Locate Storage:<\/strong> Open the section related to storage (e.g., &#8220;Storage,&#8221; &#8220;Memory,&#8221; or &#8220;Data&#8221;).<\/li>\n\n\n\n<li><strong>Clear Cache:<\/strong> Tap the option &#8220;Clear cache.&#8221;<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\">After clearing the cache, the problem should be resolved.<\/p>\n<\/div><\/div><\/div><\/div>","protected":false},"template":"","faq_category":[1923],"class_list":["post-139544","faq","type-faq","status-publish","hentry","faq_category-errors-and-issues"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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