{"id":130018,"date":"2024-11-28T13:33:10","date_gmt":"2024-11-28T13:33:10","guid":{"rendered":"https:\/\/www.supermemo.com\/?post_type=faq&#038;p=130018"},"modified":"2026-04-10T07:29:32","modified_gmt":"2026-04-10T07:29:32","slug":"did-not-receive-an-invoice-for-purchase","status":"publish","type":"faq","link":"https:\/\/www.supermemo.com\/en\/faq\/did-not-receive-an-invoice-for-purchase","title":{"rendered":"I did not receive an invoice for the purchase on SuperMemo.com"},"content":{"rendered":"<div class=\"container\"><div class=\"row\"><div class=\"col-md-10 col-lg-9 col-xl-8 mx-auto\"><div class=\"entry-content\">\n<p class=\"wp-block-paragraph\">Invoices without a tax identification number are issued after purchase and available for download once you log in to SuperMemo.com, usually within a few days of the purchase date (no later than the 15th day of the following month). To download an invoice, go to the \u201cMore\u201d menu and then open the \u201cOrder history\u201d tab. In this tab, each order includes an option to download the invoice.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong> Company invoices with a Polish tax identification number (NIP) are available in KSeF immediately after the transaction is completed. They cannot be downloaded from the \u201cOrder history\u201d section on SuperMemo.<\/p>\n<\/div><\/div><\/div><\/div>","protected":false},"template":"","faq_category":[1923],"class_list":["post-130018","faq","type-faq","status-publish","hentry","faq_category-errors-and-issues"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I did not receive an invoice for the purchase on SuperMemo.com - SuperMemo<\/title>\n<meta name=\"description\" content=\"Check out where you can find invoices for your orders at SuperMemo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.supermemo.com\/en\/faq\/did-not-receive-an-invoice-for-purchase\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I did not receive an invoice for the purchase on SuperMemo.com - 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